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On your computer, open Chrome. At the top right, click on the vertical dots to Customize Chrome. Select More Tools. Click on Clear browsing data.   At the top, choose a time range. To delete everything, select All time. Make sure there are... Read More

  Common PaperCut printing issues for Macs A common issue while printing is to enter an incorrect username, password or to have changed your Clemson University password so that your currently saved password is no longer correct.When this occurs, the... Read More

The automated installer is the preferred method for installing the PaperCut printers onto your Mac as it will add additional software to allow you to manage your printers and show your personal PaperCut funds balance. Additionally, some... Read More

How to set up your iPhone or Apple Watch for card access to replace your TigerOne card at Clemson. SETUP Visit the TigerOne Online Credential Selection module to select your mobile device type and upload your photo. On your supported device,... Read More

  HOW TO USE THE KNOWLEDGEBASE When sending a knowledgebase article to a customer, we may want to send the link. To do this you need the article ID, which is listed under the title of every HDKB article (this article is 2297). Once you have the ID... Read More

CALL HANDLER ADMINISTRATION FOR CISCO UNITY IVR SYSTEMS    GETTING INTO THE CALL HANDLER MENU  To access the IVR administration menu, dial 864-656-9900. This can be done from any phone, not just your VoIP phone.  Once you connect,... Read More

VOIP PHONES: RETURNING TO CAMPUS This article will provide you with instructions on re-activating your VoIP phone on campus. This is only necessary if you have taken and used your VoIP phone off-campus. POWERING AND RECONNECTING YOUR PHONE 1. Find... Read More

You can use your VOIP phone to call into Webex or zoom meetings.  Currently it will not work for Microsoft Teams meetings.  The VOIP phone will join as a guest.  You can use your computer to be the host, and use the phone for your... Read More

ACCOUNTS USERNAMES Usernames are normally handled by our Automated Userid System (AUTOIDS). AUTOIDS generates a username the morning after a new employee is entered into the HR PeopleSoft Database or into the Student Database. For employee... Read More

Clemson University is leveraging classroom technology to deliver a blended instructional model. More than 480 traditional and laboratory classrooms are equipped to become one of three types of classrooms: lectern, video teleconferencing (VTC),... Read More